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Live Chat


Live Chat Software
Start each chat prepared

I spy with my little eye

Offer more personalized support by knowing which page your visitors are currently viewing.

From search results with love

Get more chats by creating targeted invitations based on keywords that led visitors to your site.

The right address

Offer accurate shipping information for your visitors thanks to the location information available in the chat window.

Pre-Chat Survey

Start each conversation prepared and without delay thanks to the pre-chat survey information containing all the important details about a visitor. Let your visitors choose which department they want to reach from the get-go.

Facebook Login

Visitors can start immediately by logging in with their Facebook accounts. Use the additional information provided by Facebook to your advantage!

Engage

Approach your customers based on their interests and needs
Live Chat Software

Chat window on mobile devices

Your website visitors can get in touch with you even on the move. The chat window is fully supported on all mobile devices.

Approach your customers based on their interests and needs

Always at arm’s length

Offer a constant channel of communication through the embedded chat window. It will follow visitors around your site so that there is always a way to contact you or your agents.

Use it in your office, home on your Mac, PC or on the go with Android or iPa &, iPhone

Tag based canned responses

Using our Mac application, you will be able to send pre-made chunks of text to your customers using a tag. This way, you visitors will quickly get the answer they need and you will be able to save a lot of time usually spent on typing the same answer over and over.

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Message sneak-peek

This feature gives you an insight into the minds of your visitors. You can see what they are typing well before the send it over. This way, you can easily prepare your answer and send it over as soon as the question is sent, which gives an impression of instantaneous response.

Two levels of LiveChat

Gather valuable information on your visitors to handle visitor enquiries respectively and convert them into customers.

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Easy to setup...

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Live Chat Software